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Terms and Conditions

Welcome to Cheap Carpet Los Angeles ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website located at ("Site") and our services, including carpet sales, installation, removal, and related flooring services (collectively, the "Services").

By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access the Site or use our Services.


1. Eligibility

You must be at least 18 years of age to use our Services. By agreeing to these Terms, you represent and warrant that:

  • You are at least 18 years old.
  • You have the legal capacity to enter into a binding agreement.
  • You will comply with these Terms and all applicable local, state, and federal laws.

2. Services Provided

Cheap Carpet Los Angeles provides a variety of carpet-related services, including:

  • Carpet sales and supply
  • Residential and commercial carpet installation
  • Carpet removal and disposal
  • In-home consultations and estimates

We reserve the right to modify or discontinue any aspect of our Services at any time without notice.


3. Quotes and Pricing

All quotes provided are estimates based on the information available at the time of inquiry. Final pricing may vary based on:

  • Final measurements
  • Selected materials
  • Labor complexity
  • Additional services requested

Quotes are valid for 30 days unless otherwise stated.

Note: While we strive to maintain accurate pricing, typographical errors or pricing inaccuracies may occur. We reserve the right to correct any errors and cancel or refuse orders that were inaccurately quoted.


4. Orders and Deposits

To confirm a service appointment or material order, we may require a deposit. Deposits are typically non-refundable unless otherwise specified in writing. Orders will not be scheduled or processed until the deposit is received.

You are responsible for ensuring all specifications (e.g., carpet type, color, room dimensions) are accurate before the order is finalized.


5. Installation Terms

5.1 Site Preparation

The customer is responsible for preparing the installation site. This includes:

  • Removing furniture and personal items
  • Disconnecting appliances or electronics
  • Ensuring the area is clean and accessible

If additional labor is required due to unprepared spaces, additional charges may apply.

5.2 Access to Property

You agree to provide safe and reasonable access to your property during the scheduled installation window. If access is denied or delayed, rescheduling fees may be applied.

5.3 Unforeseen Issues

If installers encounter subfloor damage, mold, or other hazards, the project may be paused until the issue is resolved. We are not responsible for delays caused by such conditions.


6. Cancellations and Rescheduling

You may cancel or reschedule a service by contacting us at least 48 hours before the scheduled appointment. Late cancellations may result in forfeiture of your deposit.

Cheap Carpet Los Angeles reserves the right to cancel or reschedule services due to weather, illness, emergencies, or availability of materials.


7. Refund and Return Policy

We stand behind the quality of our products and services. However, due to the nature of custom flooring:

  • Carpet sales are final once materials are cut or ordered.
  • Installation service fees are non-refundable once services are performed.
  • Defective materials may be replaced under manufacturer warranty terms.

Contact us immediately if you experience an issue with your product or service.


8. Warranty

Most carpet products include a manufacturer warranty that covers material defects under normal residential or commercial use. Warranty length and terms vary by product.

Installation Warranty: We offer a 1-year workmanship warranty on all installations unless otherwise noted. This covers issues arising from improper installation, not wear and tear or misuse.

Note: Warranty is void if flooring is improperly maintained, exposed to moisture, or altered after installation.


9. Intellectual Property

All content on our website—including logos, text, images, designs, and software—is the property of Cheap Carpet Los Angeles or its licensors and is protected by copyright and trademark laws.

You may not:

  • Copy or reproduce website content without written permission
  • Use our name, logo, or media in a misleading or unauthorized way
  • Modify, distribute, or commercially exploit any material from our Site

10. User Conduct

By using our Site and Services, you agree:

  • Not to use the Site for unlawful or fraudulent purposes
  • Not to engage in any activity that interferes with the Site’s functionality
  • Not to impersonate another user or misrepresent your identity

Violation of these rules may result in suspension or termination of access to our Services.


11. Limitation of Liability

To the fullest extent permitted by law, Cheap Carpet Los Angeles and its affiliates shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Costs related to delays or missed deadlines
  • Damages caused by third-party service providers or subcontractors

Our total liability for any claim related to Services shall not exceed the total amount paid by you for those Services.


12. Indemnification

You agree to indemnify and hold harmless Cheap Carpet Los Angeles, its owners, employees, contractors, and partners from any claims, liabilities, damages, or expenses arising out of:

  • Your use or misuse of our Services
  • Any breach of these Terms
  • Any damage caused to your property during installation (unless due to gross negligence)

13. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites. Access them at your own risk.


14. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy governs how we collect, use, and safeguard your personal information. By using our Site, you consent to our data practices outlined in the Privacy Policy.


15. Force Majeure

Cheap Carpet Los Angeles shall not be held liable for any delay or failure to perform resulting from causes beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Labor shortages
  • Supply chain disruptions
  • Power outages

16. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Los Angeles County, California.


17. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter informally before pursuing legal action. If the dispute cannot be resolved within 30 days, it may be submitted to binding arbitration in accordance with California law.


18. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this page. Continued use of our Site and Services after any changes means you accept the revised Terms.



Thank you for choosing Cheap Carpet Los Angeles. We appreciate your business and look forward to serving your flooring needs with honesty, affordability, and quality.